The three essential things you need for your website to be seen online are:
1. A website.
2. A domain name.
3. A hosting package.
What are these in simple terms?
The Website: This is your new website design.
Hosting: Your new website needs to be hosted on a server in order to be visible to your customers. You need to pay a hosting company to use space on their server. (We do this for you and include the cost in your ongoing plan).
Domain name: Your domain name is your www. address. You rent a domain name from a provider like GoDaddy.
You need all three of these to get your website online.
Can I do my own hosting and domain name?
Hosting: no, we have to do it for you. Traditionally using older platforms like Wordpress you are able to host your new website with any preferred provider, but with our web design platform (Wix) we can only host using them. However they are competitive in price and very reliable.
Domain & emails: Yes you can do it yourself, but it's complicated and historically we have had to step in with technical support 99% of the time. It's also not cheaper or better to do it yourself as we don't charge for your domain name, and for email addresses we are resellers of Google & Microsoft and charge you retail price.
I already have a domain name or an email address, can I move it to you?
Transferring your Domain to us: Yes. Having your domain name with us is FREE and it means your website will be connected and reliable. So why wouldn't you?
You may hear people advising against surrendering your domain to a third party. Some rogue or less experienced web designers register themselves as the legal owners as well as the managers. This is wrong. With us, you'll always be the legal owner. We are only the managers.
We can transfer your domain to us, as long as it's with a provider who allows the transfer and you don't already have other services (such as email services) connected.
Transferring your professional email address to us: Unfortunately we usually can't transfer existing email services to us as it's very complicated. If you're happy to surrender your current mail history and start again, we're happy to set you up from scratch. You can keep the same email address, you'll just lose your inbox and history.
If you haven't already set one up, please let us help and don't automatically use a cheap service like 123-reg or GoDaddy for your emails before you have spoken to us. They have many downsides.
Are there any extra costs?
We pay for your domain name for you included in your ongoing plan. This also includes your web hosting. The only extra is the email address at a low monthly cost. See your quote or ask for details.
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